Frequently Asked Questions
You have questions? We have answers!
What type of services do you offer?
We provide various services such as RGN Transport, Flatbed Services, Tow Away/Power Only and Gas Transport, Shop Services, Hotshot Services, and Expedited Service.
What is your service area?
Our primary service area includes all provinces within Canada and between Canada and the United States. However, we do not offer domestic delivery services within the United States.
What types of goods can you transport?
We can transport a wide variety of goods from medium-sized, heavy loads on our RGN trailers to various types of open deck freight on our flatbeds. Our services are flexible to suit the specific needs of your shipment.
What type of cargo do you not transport?
While we are equipped to handle a variety of cargo types, there are some restrictions due to safety and regulation. We currently do not transport hazardous materials or certain types of oversized cargo. Please contact us for specifics.
Are you hiring truck drivers?
Yes, we are always looking for professional, reliable truck drivers to join our team. If you’re interested in working with us, please visit our Careers page for more information.
How can I get a quote for shipping?
To receive a quote, please contact our customer service team with details of your shipment. They’ll be happy to provide you with a detailed, no-obligation quote.
What precautions do you take to ensure the safety of the transported goods?
Safety is our top priority at Gone Trucking. All our drivers are trained in proper handling and safety procedures. We also employ around-the-clock tracking to ensure the safety and security of your goods in transit.
How are your rates determined?
Our rates are based on several factors including the type and weight of the cargo, the distance of the delivery, and the type of service required. For a specific quote, please contact us directly.
How do your Expedited Services work?
Our Expedited Services employ team truck operations that work around the clock to ensure your freight is always on the move, reducing idle time and delivering your goods as quickly as possible.
How does your Less Than Truck Load (LTL) service work?
Our LTL service allows customers to ship smaller loads that don’t require a full truck. We combine multiple LTL shipments onto one truck, which helps you save on shipping costs.
What is hotshot trucking?
Hotshot trucking refers to the quick and direct delivery of small, time-sensitive loads. We offer this service for urgent shipments where time is of the essence.